Terms and conditions

These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the agilepm.education website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and Creative Web Market Kft. (“Creative Web Market Kft.”, “we”, “us” or “our”). If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and Creative Web Market Kft., even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Accounts and membership

You must be at least 16 years of age to use the Website and Services. By using the Website and Services and by agreeing to this Agreement you warrant and represent that you are at least 16 years of age.

If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

Billing and payments

You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Where Services are offered on a free trial basis, payment may be required after the free trial period ends, and not when you enter your billing details (which may be required prior to the commencement of the free trial period). If auto-renewal is enabled for the Services you have subscribed for, your payment information will be securely saved and you will be charged automatically in accordance with the term you selected. If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase. We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Prices

All our prices are indicated in Euros (EUR) or Hungarian Forint (HUF) and do not include VAT.

Payment by credit and debit card is available for clients in all countries.

We use the Stripe system for online bank card payments.

When it comes to accepting payments online, using a third-party payment processor like Stripe can provide a secure and reliable solution. Stripe’s card acceptance system use SSL protocol to ensure the safety of your transactions.

When will I be charged?

Your course’s prepayment will generally be reserved on your credit card at the moment you submit the card information. The actual charge will be processed only after confirmation of all your booking specifications by us.

Cancellations and refund payments.
All refunds will be made within a maximum of 2 weeks from the date when a refund is agreed. All refunds will be made to the same credit or debit card that was used for the original payment.

Payment by PayPal

You can pay by PayPal.
It is also possible to pay by PayPal even without creating a PayPal account. If you do not wish to create an account please choose “Don’t have a PayPal account” after being redirected to PayPal by the link.

Availability

Payment via PayPal is available for clients in all countries.

Security

You will be redirected directly to the PayPal website to login and arrange the payment. Your PayPal login details are not passing through our servers. We will not have access in any form to your PayPal login details. Your payment is restricted to exactly the amount that you authorize in the PayPal transaction.

To gain comprehensive insights into Stripe’s terms and conditions, please visit Paypal’s privacy page.

When will I be charged?

Payments by Paypal are processed within minutes of the order.

Cancellations and refund payments.

If you pay by PayPal any return payments will be made to your PayPal account within a maximum of 2 weeks. If you paid via PayPal without creating an account, PayPal will credit the funds back to whichever account or card you used to make the payment.

Accuracy of information

Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to promotions and offers. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law. No specified update or refresh date applied on the Website should be taken to indicate that all information on the Website or Services has been modified or updated.

Links to other resources

Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated herein. Some of the links on the Website may be “affiliate links”. This means if you click on the link and purchase an item, Creative Web Market Kft. will receive an affiliate commission. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources. We do not assume any responsibility or liability for the actions, products, services, and content of any other third parties. You should carefully review the legal statements and other conditions of use of any resource which you access through a link on the Website. Your linking to any other off-site resources is at your own risk.

Cancellation and Refund Policy – Postponements conditions

Cancellation & Refund Policy for Courses or Workshops in Small Groups

Students enrolled in an online or classroom course or workshop may cancel and receive a full refund if they withdraw at least 21 days before the course start date. If they cancel between 15 and 20 days prior, 50% of the fee will be refunded. No refunds are issued for cancellations made 14 days or fewer before the course begins. To request a refund, please send a written notice via email to office@agilepm.education

Cancellation & Refund Policy for Individual Trainings or Coaching Events

Clients registered for individual training or coaching events must provide at least 24 hours’ notice to cancel an individual mentor coaching session. If at least 24 hours’ notice is not given, the full amount for the session will be charged.

Postponements Conditions

Creative Web Market Kft. reserves the right to reschedule or cancel any course, workshop or coaching event due to low enrollment or other unforeseen circumstances. If an event is rescheduled or cancelled, we will notify participants at least five business days before the scheduled start date. Students may choose to enroll in the next available session. If a course or workshop is rescheduled or cancelled, students can request a full refund of any tuition paid to date.

Prohibited uses

In addition to other terms as set forth in the Agreement, you are prohibited from using the Website and Services or Content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Website and Services, third party products and services, or the Internet; (h) to spam, phish, pharm, pretext, spider, crawl, or scrape; (i) for any obscene or immoral purpose; or (j) to interfere with or circumvent the security features of the Website and Services, third party products and services, or the Internet. We reserve the right to terminate your use of the Website and Services for violating any of the prohibited uses.

Intellectual property rights

“Intellectual Property Rights” means all present and future rights conferred by statute, common law or equity in or in relation to any copyright and related rights, trademarks, designs, patents, inventions, goodwill and the right to sue for passing off, rights to inventions, rights to use, and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, rights to claim priority from, such rights and all similar or equivalent rights or forms of protection and any other results of intellectual activity which subsist or will subsist now or in the future in any part of the world. This Agreement does not transfer to you any intellectual property owned by Creative Web Market Kft. or third parties, and all rights, titles, and interests in and to such property will remain (as between the parties) solely with Creative Web Market Kft..

At Creative Web Market Kft., we value and respect intellectual property rights. This policy outlines the principles and guidelines for the protection and proper use of intellectual property (IP) related to the courses, workshops, and coaching services we provide.

Scope

This policy applies to all materials and content created by or for Creative Web Market Kft., including but not limited to course content, workshop materials, presentations, training manuals, coaching guides, digital media, software, and any other intellectual property developed within the scope of our training and educational services.

Ownership

All intellectual property created by [Training Institute Name] or on its behalf, including but not limited to course materials, presentations, videos, and digital assets, is the sole property of Creative Web Market Kft.. This IP is protected by copyright, trademark, patent, and other applicable laws.

Use of Intellectual Property

Participants in our courses, workshops, and coaching sessions are granted a non-exclusive, non-transferable license to use the materials for personal learning and development purposes. This license does not permit the reproduction, distribution, modification, or public display of our materials without prior written permission from Creative Web Market Kft..

Prohibited Activities

Participants may not:

• Reproduce, distribute, or share course or workshop materials with third parties without written consent from Creative Web Market Kft..
• Use the intellectual property for commercial purposes or unauthorized training.
• Claim ownership or authorship of any intellectual property created by Creative Web Market Kft..

Trademarks and Branding

The names, logos, and other branding elements of Creative Web Market Kft. are protected trademarks. Any unauthorized use of our trademarks or branding elements is strictly prohibited.

All trademarks, service marks, graphics and logos used in connection with the Website and Services, are trademarks or registered trademarks of Creative Web Market Kft. or its licensors. Other trademarks, service marks, graphics and logos used in connection with the Website and Services may be the trademarks of other third parties. Your use of the Website and Services grants you no right or license to reproduce or otherwise use any of Creative Web Market Kft. or third party trademarks.

Changes to Policy

Creative Web Market Kft. reserves the right to modify this policy at any time. Any changes will be communicated through our website or via email to our clients.

Contact Information For questions or requests related to our intellectual property policy, please contact us at office@agilepm.education.

By participating in our courses, workshops, or coaching sessions, you agree to comply with the terms of this intellectual property policy.

Disclaimer of warranty

You agree that such Service is provided on an “as is” and “as available” basis and that your use of the Website and Services is solely at your own risk. We expressly disclaim all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranty that the Services will meet your requirements, or that the Service will be uninterrupted, timely, secure, or error-free; nor do we make any warranty as to the results that may be obtained from the use of the Service or as to the accuracy or reliability of any information obtained through the Service or that defects in the Service will be corrected. You understand and agree that any material and/or data downloaded or otherwise obtained through the use of Service is done at your own discretion and risk and that you will be solely responsible for any damage or loss of data that results from the download of such material and/or data. We make no warranty regarding any goods or services purchased or obtained through the Service or any transactions entered into through the Service unless stated otherwise. No advice or information, whether oral or written, obtained by you from us or through the Service shall create any warranty not expressly made herein.

Limitation of liability

To the fullest extent permitted by applicable law, in no event will Creative Web Market Kft., its affiliates, directors, officers, employees, agents, suppliers or licensors be liable to any person for any indirect, incidental, special, punitive, cover or consequential damages (including, without limitation, damages for lost profits, revenue, sales, goodwill, use of content, impact on business, business interruption, loss of anticipated savings, loss of business opportunity) however caused, under any theory of liability, including, without limitation, contract, tort, warranty, breach of statutory duty, negligence or otherwise, even if the liable party has been advised as to the possibility of such damages or could have foreseen such damages. To the maximum extent permitted by applicable law, the aggregate liability of Creative Web Market Kft. and its affiliates, officers, employees, agents, suppliers and licensors relating to the services will be limited to an amount no greater than one dollar or any amounts actually paid in cash by you to Creative Web Market Kft. for the prior one month period prior to the first event or occurrence giving rise to such liability. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose.

Indemnification

You agree to indemnify and hold Creative Web Market Kft. and its affiliates, directors, officers, employees, agents, suppliers and licensors harmless from and against any liabilities, losses, damages or costs, including reasonable attorneys’ fees, incurred in connection with or arising from any third party allegations, claims, actions, disputes, or demands asserted against any of them as a result of or relating to your Content, your use of the Website and Services or any willful misconduct on your part.

Dispute resolution

The formation, interpretation, and performance of this Agreement and any disputes arising out of it shall be governed by the substantive and procedural laws of Hungary without regard to its rules on conflicts or choice of law and, to the extent applicable, the laws of Hungary. The exclusive jurisdiction and venue for actions related to the subject matter hereof shall be the courts located in Hungary, and you hereby submit to the personal jurisdiction of such courts. You hereby waive any right to a jury trial in any proceeding arising out of or related to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Complaint handling

If you have any complaints regarding the contract made with us or its execution, you can submit your complaint via the following email: office@agilepm.education.

We will investigate and respond in writing to written complaints within 30 days. If we reject your complaint, we will provide a reasoned explanation for our decision. We will keep a record of the complaint and a copy of our response on file for five years, and we will present them to regulatory authorities upon request.

Remedy

We inform you that if your complaint is rejected, you can seek resolution through the appropriate authority or mediation body as follows:

The consumer can file a complaint with the consumer protection authority:

According to Government Decree 387/2016. (XII. 2.) on the designation of the consumer protection authority, the Government Office serves as the general consumer protection authority for administrative cases.

English: https://kormanyhivatalok.hu/en

Hungarian https://kormanyhivatalok.hu/

If a consumer has a complaint, they have the option to turn to a conciliation body. The conciliation body’s jurisdiction includes the resolution of consumer disputes outside of court proceedings. Its role is to try to create an agreement between the parties to resolve the consumer dispute. If this fails, the body may make a decision to ensure the simple, quick, effective, and cost-efficient enforcement of consumer rights. The conciliation body can also offer advice on the rights that consumers are entitled to and the obligations they must meet, at the request of either the consumer or the Service Provider.

In the case of cross-border consumer disputes related to online sales contracts or online service contracts, the conciliation body of the Budapest Chamber of Commerce and Industry has exclusive jurisdiction.

The Service Provider is obligated to cooperate in the conciliation body’s proceedings. This means that they must send a response to the conciliation body and ensure that a person with the authority to create an agreement attends the hearing. If the business’s headquarters or branch is not in the same county as the conciliation body with jurisdiction, the business’s duty to cooperate extends to offering the consumer the opportunity to resolve the matter through a written agreement.

The conciliation body’s proceedings start at the consumer’s request. However, the consumer must first attempt to resolve the dispute directly with the business. This direct dispute resolution can occur in person at the Service Provider’s customer service, by phone, or via email.

Judicial Process

If the consumer does not approach a conciliation body, or if the procedure does not lead to a resolution, the consumer can opt to take legal action to resolve the dispute through the courts.

The lawsuit must be initiated by filing a complaint, which must include the following information:

• The court handling the case;
• The names, addresses, and roles of the parties involved, as well as their representatives;
• The legal right being enforced, along with the facts and evidence supporting it;
• Information establishing the court’s jurisdiction and competency;
• A clear request for a decision from the court (the claim for relief). The complaint must be accompanied by the document, or a copy thereof, that is being cited as evidence.

You may not assign, resell, sub-license or otherwise transfer or delegate any of your rights or obligations hereunder, in whole or in part, without our prior written consent, which consent shall be at our own sole discretion and without obligation; any such assignment or transfer shall be null and void. We are free to assign any of its rights or obligations hereunder, in whole or in part, to any third party as part of the sale of all or substantially all of its assets or stock or as part of a merger.

Changes and amendments

We reserve the right to modify this Agreement or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided.

An updated version of this Agreement will be effective immediately upon the posting of the revised Agreement unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Agreement (or such other act specified at that time) will constitute your consent to those changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.

Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:

https://agilepm.education/contact-us/
office@agilepm.education

This document was created on April 27, 2023

This document was modified on April 27, 2024

This document was last updated on May 9, 2024